Non-Violent Response Training
Healthcare professionals often encounter emotionally charged or challenging interactions with patients, residents, or visitors. This course is designed to equip staff with the tools and techniques to defuse conflict, de-escalate tense situations, and ensure safety for all without the use of force or aggression. Grounded in trauma-informed care and person-centred practices, the training promotes empathy, […]
Group Facilitation Training
This course equips participants with the knowledge and skills to effectively facilitate group processes and dynamics across various settings, such as education, community development, healthcare, and corporate environments.
Diversity and Inclusion in the Workplace
Diversity and inclusion (D&I) are fundamental to creating a fair, respectful, and productive work environment. This course is designed to raise awareness and build understanding around the importance of embracing diverse perspectives and creating inclusive workplace practices. It explores the impact of unconscious bias, cultural intelligence, and inclusive leadership on team performance and innovation.
Introduction to ISO 14001 – Environmental Management Systems
A foundational overview of ISO 14001, the international standard for establishing, implementing, maintaining and continually improving an Environmental Management System (EMS). Learn how it helps organizations minimize environmental impact, comply with regulations, and drive sustainable performance.
Development of a Mental Health Programme for the HR Function
Soft Skills
Developing a Mental Health Program
Course Objective: By the end of this training, participants will have the knowledge and tools to design, implement, and measure an effective mental health program for their organization. The course will cover creating structured protocols, delivering training, and measuring mental health improvement to ensure the program’s success. Course Outline: Introduction to Mental Health in the […]
Microsoft Word
IT
Microsoft PowerPoint
IT
Microsoft Outlook (Emails)
IT
Employment Law for HR
This course provides a practical understanding of employment law principles, helping HR professionals manage workplace issues legally and effectively. It covers key legislation, employee rights, contracts, discrimination laws, and termination procedures.